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Privacy Policy

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1. Who we are

This website is operated by:

CXV Studio / Coolest Xpat Vibes
6 Zondag Street

HEERLEN 6416BG
Netherlands

KvK: 97786551
BTW/VAT: NL005287850B48
Email: info@expatvibes.net

We are responsible for how your personal data is collected and used on this website, in accordance with Dutch privacy law (AVG) and the EU General Data Protection Regulation (GDPR).

2. What personal data we collect

We may collect the following personal data:

  • Name and email address (via contact forms or email)

  • Order and payment-related information

  • Technical data such as IP address, browser type, and device information

  • Website usage data (via cookies and analytics, where consent is given)

  • Interactions with embedded social media content (such as TikTok or Instagram)

We do not intentionally collect sensitive personal data.

3. Why we collect your data

We use personal data to:

  • Process orders and deliver digital products

  • Respond to enquiries or customer support requests

  • Improve website performance and usability

  • Prevent fraud and ensure security

  • Meet legal and tax obligations

  • Support marketing activities only where consent is given

4. Legal basis for processing (GDPR)

We process personal data based on one or more of the following legal grounds:

  • Consent (e.g. cookies, marketing, email subscriptions)

  • Contract (when you purchase a product or service)

  • Legitimate interest (website security, basic analytics)

  • Legal obligation (tax and accounting records)

5. Cookies and tracking

We use cookies and similar technologies to operate and improve this website.

Cookie consent is managed using Cookiebot.
Non-essential cookies are only used with your explicit consent.

For full details, please see our Cookie Policy.

6. Data retention

We keep personal data only as long as necessary:

  • Order and invoice data: 7 years (Dutch tax law)

  • Email subscriptions: until you unsubscribe

  • Contact form data: up to 12 months

  • Analytics data: up to 26 months

  • Cookies: according to your cookie preferences

7. Who processes your data

We work with trusted service providers that comply with EU data protection standards, including:

  • Wix (website hosting and infrastructure)

  • Payment providers (Stripe, PayPal, Wix Payments, Payhip)

  • Print-on-demand partners (e.g. Printify)

  • Analytics providers (Google Analytics, where enabled)

  • Social media platforms (embedded content only)

  • Email service providers (Wix Email or MailerLite)

Some providers may process data outside the EU using appropriate safeguards.

8. Your rights under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at:
info@expatvibes.net
Subject line: GDPR Request

9. Supervisory authority

If you believe your data has been mishandled, you may file a complaint with:

Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl
Phone: +31 (0)88 1805 250

You may also contact your local data protection authority if you reside outside the Netherlands.

10. Children’s privacy

This website is not directed at children, and we do not knowingly collect personal data from minors.

11. Updates

This Privacy Policy may be updated when laws, tools, or business practices change.
The latest version will always be published on this page.

Last updated: December 2025

12. Complaints and disputes

If you have a complaint about our products or services, please contact us first at info@expatvibes.net.
We aim to respond to complaints within 14 days of receipt.

If a complaint cannot be resolved, consumers within the EU may submit the dispute via the EU Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr

Where applicable, complaints may also be submitted to a recognised Dutch Consumer Complaints Board, depending on the nature of the product or service.

For complaints relating to privacy or personal data, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl/

CXV Studio — Content, Culture, Creativity.
Gen-X storytelling with South African roots + Dutch realness.

 
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CXV Studio / Coolest Xpat Vibes  operated by Lycette Wilson

6 Zondag Street, Heerlen, Netherlands   (ZZP)

KvK:  97786551 | VAT: NL005287850B48  
Email: info@expatvibes.net

 
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© CXV Studio. All Rights Reserved.
No copying, reselling, or republishing of content or images without permission.

 
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​"Unless stated otherwise, prices are VAT-inclusive where Dutch VAT applies.”

 Questions about a digital product, service or affiliate link?

Mail :info@expatvibes.net – usually within 2 working days.

Some links on this site are affiliate links. That simply means I may earn a small commission if you choose to buy through them, at no extra cost to you. I only ever share things I genuinely use, trust, or believe could be helpful — especially for fellow expats and Gen-X humans finding their way.

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